Privacy Policy
Everything you need to know about your data.
01Introduction
CyberPulse Entertainment Company Limited is a game studio that creates and publishes fun mobile games and apps. This privacy policy explains in simple terms how and why we collect, use, and protect your personal information when you play our games or visit our website. We follow clear principles when handling the information we gather to: (i) develop, publish and make money from mobile games and apps (called "CyberPulse Apps and Games"), and (ii) run our company website.
If you have any questions about this policy or how we handle privacy and data protection, please feel free to contact our Data Protection Officer using the email address in the contact section.
02Why Does CyberPulse Collect Data?
When you use CyberPulse Apps and Games, we collect some information about you. This information, called "personal data," might be collected automatically when needed or given by you voluntarily. We use this information to provide you with the app or game you downloaded, keep you safe, and for other purposes explained below (like showing you ads) in the "More Details" section.
When you install and use CyberPulse Apps and Games, we may collect and process some of your data for various legitimate reasons. Below, you'll find simple explanations of why CyberPulse may collect data and the legal reasons we rely on in each case.
Providing the Services You Asked For
To give you the services you requested, like letting you move to the next level after you complete the current one.
Legal Reason – Legitimate Interest: This data processing is necessary to provide the service you asked for.
Understanding How You Use Our Games
To understand how users interact with our games and services so we can make them better, either by ourselves or with third-party partners (for example, finding features that frustrate users or figuring if a level is too hard).
Legal Reason for Third-Party Analytics – Your Permission: In countries where we need your permission by law, CyberPulse only shares personal data with third-party partners for analytics after you give us permission through a pop-up in our apps.
Legal Reason for Our Own Analytics – Legitimate Interest: CyberPulse collects user data for our own analytics tools. This data is only used by CyberPulse and not shared with others.
Showing You Relevant Ads
To show you ads that match your preferences and interests, which helps CyberPulse continue offering free games and services.
Legal Reason – Your Permission: In countries where we need your permission by law, CyberPulse processes or shares personal data for personalized advertising only after you give us permission through pop-ups in our apps.
For data processing based on your permission, you can withdraw your consent anytime through the "settings" page in our apps. Note that if you withdraw permission, you may still see ads, but they might be less relevant to you since they won't be tailored to your interests.
03What Data Does CyberPulse Collect?
CyberPulse does not utilize data that directly identifies you. We only collect mobile identifiers and technical information (with your consent when required) that help us recognize your device.
For the purposes mentioned above, the data CyberPulse collects includes:
Application Data
Network Data
Device Identifiers
Device Information
Activity Data
In some CyberPulse Apps and Games, you may choose to log in using third-party services (Google or Apple) to enhance your experience. In such cases, we may collect and securely store your email address in hashed format for account recovery and customer support purposes only. We will not share your email with third parties without your consent.
05Security and Data Retention
How long does CyberPulse retain your data?
We retain your information only as long as necessary. CyberPulse stores personal data collected for specific purposes outlined in this policy only for the duration required to fulfill those purposes.
User-level data is typically retained for no more than 12 months. Data used for internal analytics may be stored for up to 24 months, following guidelines from our data protection oversight authority.
Children's Privacy
CyberPulse prioritizes children's privacy. We never knowingly collect personal information from individuals under 16 years old. If you are under 16, please do not use CyberPulse apps and games.
International Data Transfers
Some service partners may be located outside the European Union. In these instances, we ensure:
- The country provides equivalent data protection levels to the European Union
- If adequate protection laws don't exist, we use legally approved methods to guarantee information protection, such as standard data protection clauses from the European Commission
06Your Data Rights
Your information belongs to you, and we respect your right to control it. You can contact our Data Protection Officer anytime at contact@cyberpulse.mobi to:
Request a copy of your data
Withdraw consent for data collection
Request deletion of your personal information
Correct inaccurate personal information
Request data portability
Controlling Your Data Sharing
You can modify your consent preferences directly within the privacy settings of CyberPulse mobile games and applications. By adjusting these settings, you can prevent data collection for analytics and advertising purposes, effectively stopping information sharing with our partners.
Filing a Complaint
You have the right to lodge a complaint with a data protection authority regarding our handling of your personal data.
Contact Us
CyberPulse Entertainment Company Limited serves as the Data Controller for your information. For any privacy-related questions or requests, please contact us at:
contact@cyberpulse.mobi